Privacy Policy
Your Privacy Matters
This Privacy Policy explains how ECO BAMBO Eco Bamboo we us or our collects, uses, and protects your personal information when you visit our website, use our services, or make a purchase from our online store.
By using our website and services, you agree to the collection and use of your information according to this Privacy Policy.
If you do not agree with this policy, please do not use our Services.
Changes to This Privacy Policy
Policy UpdatesWe may update this Privacy Policy from time to time to reflect:Changes in business practices Legal requirements Operational updatesThe updated version will always be posted on this page with the latest revision date.Continued use of our Services means you accept the updated Privacy Policy.
How We Collect and Use Your Personal Information
Information CollectionWe collect personal information from different sources depending on how you interact with our website and services.a. Information We Collect Directly From You Contact Information Full Name Address Phone Number Email Address Order Information Billing Address Shipping Address Order Details Payment Confirmation
How We Use Your Personal Information
a. Providing Products and ServicesWe use your information to:Process and fulfill orders Manage returns and exchanges Send order confirmations and tracking updates Improve website functionality b. Marketing and AdvertisingWe may use your information for:Promotional emails and SMS Personalized product recommendations Advertising campaigns and special offers
Cookies and Tracking Technologies
Cookies PolicyWe use cookies and tracking technologies to:Improve website performance Analyze user behavior Personalize user experienceYou can disable cookies through your browser settings, but some website features may not function properly.For more information, please review Shopify’s Cookie Policy.
How We Disclose Your Information
Information SharingWe may share your information:With service providers for payments and shipping With marketing and advertising partners With legal authorities when required by law During company mergers or business transfersWe do not sell personal information to unauthorized third parties.
International Users
International Data TransfersIf you access our Services outside Pakistan, your information may be transferred and stored in other countries.We take reasonable measures to ensure your information remains protected under applicable privacy laws.
Children’s Privacy
Age RestrictionsOur Services are not intended for children under 16 years of age.We do not knowingly collect personal information from children. If such information is discovered, it will be removed immediately.
Data Security and Retention
Data ProtectionWe use reasonable security measures to protect your personal information.However, no online system is completely secure, and absolute protection cannot be guaranteed.Data RetentionWe may retain personal information for:Order processing Legal compliance Dispute resolution Policy enforcement
Your Rights and Choices
Your Privacy RightsDepending on your location, you may have the right to:Access your personal data Request deletion of your information Correct inaccurate data Withdraw consent Restrict data processing Request data portabilityTo exercise these rights, contact us at: ecobambooarts@gmail.comWe do not discriminate against users who exercise their privacy rights
Complaints and Dispute Resolution
Privacy ConcernsIf you have concerns regarding how your data is handled, please contact us directly.If unresolved, you may have the right to contact your local data protection authority.
Contact Us
Customer Support Information Emailecobambooarts@gmail.comPhone+92 341 6995870AddressEco Bamboo Arts, Near PSO Petrol Pump, Chakian, Shop No. 35, Karkhane Wali Abadi, Near Ali Niaz Sweet, Chakian, Karkhane Wali Abadi, Dakkhana Khas, Dhori, Tehsil Bhalwal, District Sargodha, Postal Code 40100, Phularwa 40410, Pakistan.
International Users
International Data TransfersIf you access our Services outside Pakistan, your information may be transferred and stored in other countries.We take reasonable measures to ensure your information remains protected under applicable privacy laws.
