Shipping policy

At Eco Bamboo Artificial, we strive to provide a seamless shopping experience with free standard delivery for both national (Pakistan) and international orders. Below is our detailed shipping policy.

1. Delivery Areas

We deliver to all cities in Pakistan and many international countries.

2. Delivery Charges

  • Pakistan Standard Delivery: Free (No extra charges)

  • International Standard Delivery: Free (No extra charges)

  • Pakistan Express Delivery: Charges apply based on size and weight

  • International Express Delivery: Charges apply based on size and weight

3. Delivery Timeframe

Pakistan Orders

  • Standard Delivery: 2-4 business days (Free)

  • Express Delivery: 24-48 hours (Charges apply based on size and weight)

  • Orders placed before 10 AM may be delivered within 24 hours via express shipping.

International Orders

  • Standard Delivery: 10-15 days (Free)

  • Express Delivery: 4-7 days (Charges apply based on size and weight)

Delivery times may vary due to customs, public holidays, or unforeseen circumstances.

4. Delivery Attempts

We will make every effort to deliver your order accurately and on time. Please ensure you provide correct and complete information, including:

  • Full Name (First and Last)

  • Phone Number

  • Email Address

  • Complete Shipping Address (City, Province, Postal Code, and Country for International Orders)

If an order cannot be delivered due to incorrect or incomplete details, we will attempt to contact you. However, this may cause delays in delivery.

5. Order Tracking

To track your order, please contact our support team:

Email: ecobambooarts@gmail.com
Phone: +92 341 6995870

We will provide real-time updates and estimated delivery timelines.

6. International Shipping

Our products are available for international shipping in many countries.

  • Available in Red, Yellow, Natural Bamboo Colors, and Half White

  • Standard Delivery: 10-15 days (Free)

  • Express Delivery: 4-7 days (Charges apply based on weight and destination)

Customs duties and taxes (if applicable) will be the responsibility of the buyer.

7. Free Standard Delivery Policy

We provide free home delivery for both Pakistan and international orders with no hidden charges.

8. Express Delivery Charges

If you opt for express delivery, separate charges will apply based on the weight and size of the item.

  • Pakistan Express Delivery: 24-48 hours (Extra charges apply)

  • International Express Delivery: 4-7 days (Extra charges apply)

9. Delivery Issues

If we are unable to deliver due to:

  • Incorrect address details

  • Customer unavailability

  • Incomplete contact information

We will attempt to contact you. If we do not receive a response, the delivery may be rescheduled or canceled.

10. Contact Us

For any shipping-related questions, feel free to contact us:

Email: ecobambooarts@gmail.com
Phone: +92 341 6995870

Address:
Eco Bamboo Arts, Near PSO Petrol Pump, Chakian, Shop No. 35,
Karkhane Wali Abadi, Near Ali Niaz Sweet, Chakian,
Karkhane Wali Abadi, Dakkhana Khas, Dhori,
Tehsil Bhalwal, District Sargodha, Postal Code 40100, Phularwa 40410, Pakistan

By placing an order with Eco Bamboo Artificial, you agree to our Shipping Policy. If you have any concerns, feel free to reach out to us.