Terms of service
1. Introduction
By using the Eco Bamboo Artificial website and online store, you agree to these Terms of Service (ToS). If you do not agree, please do not use our Services.
2. Use of Website and Online Store
You may only use the website and online store for personal, non-commercial purposes. Any misuse, unauthorized access, or illegal activities are strictly prohibited.
3. Orders and Payments
When placing an order, you must provide accurate, complete, and up-to-date information.
We accept Pakistani payments through Visa Card, MasterCard, Debit Card, and Credit Card.
International payments are accepted through Visa Card, MasterCard, American Express, and Discover Card.
All payments must be made in full before order processing and shipping.
In case of any payment issues, contact us immediately at ecobambooarts@gmail.com.
4. Intellectual Property
All content, images, and designs on the website are the intellectual property of Eco Bamboo Artificial. You may not reproduce, distribute, or display them without permission.
5. Shipping and Delivery
We will attempt to deliver your orders within the estimated timeframes:
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Pakistan Standard Delivery: 2-4 days (Free)
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Pakistan Express Delivery: 24-48 hours
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International Express Shipping: 4-7 days
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International Standard Shipping: 10-15 days
We are not responsible for shipping delays due to external factors.
6. Returns and Refunds
You may return orders under the following conditions:
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Pakistan Orders: Returns accepted within 1-2 weeks.
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International Orders: Returns accepted within 15 days to 1 month.
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Returns are accepted in case of damage, color difference, wrong size, or other valid reasons.
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Return requests must be made within 2-3 days of receiving the product. Requests after 3 days will be rejected.
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Refunds will be processed after product inspection.